Pre-conference Workshops - 28 November Monday

08:20 AM - 09:00 AM Morning Refreshment and Registration

09:00 AM - 1:00 PM Workshop A: Big Data Analytics and Customer Insights

Bertrand Hamelin, Senior Acquisition Strategy Manager, AXA Hong Kong
The use of big data is not new. However, data is growing faster than ever before and effectively capitalising on that can be a game changer for your organisation. According to research, just a 10% increase in data accessibility will result in more than $65 million additional net income in a typical Fortune 1000 company.

This session will address how big data can change the way you connect with your customers, effectively use data to tap on the many benefits of it and add value to create long-term relationships with your customer.

Key learning outcomes:
  • Track customer experience behaviours for faster, better decision making to increase revenue
  • Extracting insights and interpreting data, not just collecting data
  • Building new business models based on client data

Bertrand Hamelin

Senior Acquisition Strategy Manager
AXA Hong Kong
Blockchain is seen as a one of the biggest disruptor in financial services. So the real question is, how can we bank on the benefits of it and is it worth it? There are many uses for blockchain in the financial services industry ranging from trade finance, payments, securities settlement to regulatory compliance. The nature of blockchain brings great value to improving current systems used by banks where the industry deals with highly sensitive information requiring the strictest level of security. Blockchain should be seen as a useful tool to aid current business processes instead of replacing them.

Join us in seeing how the finance sector could benefit from this technology through hands-on practical applications and case studies.

Key learning outcomes:
  • Introduction to Blockchain
  • Uses and applications of blockchain in the finance industry
  • Case studies
  • Hands-on: IP Blockchain and Vitcoins

Anson Zeall

Chairman at ACCESS and Co-founder/CEO of CoinPip
ACCESS (Singapore Cryptocurrency and Blockchain Industry Association)

3:30 PM - 11:59 PM End of Workshops