Janet YuenHead of Business Model Innovation and Market Development
Janet Yuen is passionate about identifying new growth opportunities where unmet user needs, strategic opportunities, and technological capabilities intersect.
She brings 12 years' experience in B2B and B2C contexts, with extensive experience living and working internationally, to her role as Head of Business Model Innovation and Market Development, Asia Pacific, HSBC, based in Hong Kong. There, she is responsible for driving digital growth strategies for the retail banking and wealth management division with across Asia Pacific.
Prior to joining HSBC, she headed corporate strategy project teams analyzing risk and growth issues on behalf of C-suite leaders at Samsung Electronics headquarters in Seoul, led PwC’s Firmwide Initiatives Team in marketing engagements including the Beijing Olympic Games, World Economic Forum Summer Davos, the APEC CEO Summit from Hong Kong, and reported on Canadian financial markets with Stockwatch from Vancouver.
Janet has an MBA from INSEAD and a BComm from the University of British Columbia. She has lived, studied and worked in Canada, China/Hong Kong, France, Singapore, Japan, and South Korea.
13:20 Panel Discussion 1: Discuss Key Drivers and Latest Technology Trends in Shaping Product Development to Differentiate Yourselves from Competitors
Analysing business processes to develop and design highly successful automated solutions for mobile banking apps and e-payment services
Capitalising on the latest technologies such as blockchain to increase effectiveness in transaction monitoring
How to encourage wider use of new digital services in the early phase